You can easily book our services by calling us, filling out our online booking form, or sending us an email. We'll respond promptly to schedule your cleaning at a convenient time.
Yes, all our cleaning professionals are fully insured, bonded, and thoroughly background-checked for your peace of mind.
We use a combination of professional-grade and eco-friendly cleaning products. For our green cleaning service, we exclusively use environmentally safe products upon request.
No, you don't need to be present. Just let us know how to access your home, and we'll take care of everything while maintaining strict security protocols.
We request at least 24 hours' notice for any cancellations or schedule changes to avoid any cancellation fees.
Yes, we bring all necessary cleaning supplies and professional equipment. However, if you prefer specific products, please let us know.
We love pets! Just let us know about any special instructions regarding your pets during the cleaning service.
Your satisfaction is our priority. If you're not completely satisfied with our service, contact us within 24 hours, and we'll return to address any concerns at no additional cost.
Yes, we offer weekly, bi-weekly, and monthly cleaning schedules with special pricing for regular clients.
We serve Glen Ellyn and surrounding DuPage County communities. Contact us to confirm if your location is within our service area.
For homes up to three bedrooms, we send one experienced cleaner. Larger homes (4+ bedrooms) typically receive a team of two cleaners. Need a faster service? Let us know and we'll try to accommodate your schedule.
Our pricing is transparent and based on the number of bedrooms and bathrooms in your home. Visit our booking page for instant quotes.
Absolutely! Check our booking page for additional services. Include any special instructions in the notes section when booking.
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM CST. However, you can book services 24/7 through our website.
Our family-owned business carefully selects team members through thorough background checks and training. Only the most qualified professionals join our team.
Note: All our services prioritize eco-friendly practices and family-safe products while maintaining the highest cleaning standards.
To maintain our high standards and ensure clear expectations, we want to be transparent about services outside our scope:
Mon | 09:00 am – 05:00 pm |
Tue | 09:00 am – 05:00 pm |
Wed | 09:00 am – 05:00 pm |
Thu | 09:00 am – 05:00 pm |
Fri | 09:00 am – 05:00 pm |
Sat | By appt only |
Sun | By appt only |
(312) 869-4050
info@poeticpolish.com
USA